(Migrate, fix, and optimize Google Workspace, Microsoft 365 & other cloud apps)
Missing files after a sync, OneDrive constantly processing changes, or Google Drive duplicating folders all turn collaboration into chaos. Techie Fixers’ Cloud Support service brings your cloud storage and SaaS apps back to perfect health, then hardens them so every file, calendar event, and chat message stays safe, searchable, and in sync.
Solutions We Provide
| Area | What We Do |
|---|---|
| Account Setup & Migration | Move mail, calendars, contacts and Drive/OneDrive data to Google Workspace or Microsoft 365 with zero downtime. |
| Sync-Error Repair | Clear stuck caches, resolve file ID conflicts, and force-resync to stop endless “Processing” loops. |
| Shared-Drive Architecture | Design team & project drives, set granular permissions, and enable link-based sharing with expiry dates. |
| Collaboration App Fixes | Troubleshoot Teams / Meet / Slack audio-video issues, presence sync, and guest access. |
| Security Hardening | Enforce MFA, disable legacy POP/IMAP, configure OAuth scopes, and set data-loss-prevention (DLP) policies. |
| Automated Backup & Versioning | Enable immutable, point-in-time snapshots to protect against accidental deletes or ransomware. |
| Admin Coaching & Analytics | Train owners on audit logs, eDiscovery, licence optimisation and cost reports. |
Why You Should Consider Cloud Support
- Always-on Access – Fix sync issues so the latest file is available on every device instantly.
- Stronger Security – MFA, DLP and audit logs slash data-leak and password-spray risks.
- No Downtime Migrations – Parallel syncs switch MX and drive data while users keep working.
- Cost Control – Licence audits often uncover 10-15 % in unused seats.
- Future Proof – Optimised structures scale smoothly as your team or client base grows.
- No-Fix-No-Fee – If we can’t stabilise or migrate your cloud data, you pay nothing.
Frequently Asked Questions
Q1: Will a migration interrupt my email or file access?
No. We pre-seed data, switch MX and Drive/OneDrive endpoints overnight, and verify access the next morning.
Q2: Google Drive keeps duplicating folders—can that be fixed remotely?
Yes. We clear sync caches, remove orphaned IDs, realign shared-drive permissions, and start a fresh delta sync.
Q3: How do you secure sensitive folders during a migration?
Data is transferred via encrypted API tunnelling; sharing links inherit original permissions, and external sharing is disabled until cut-over completes.
Q4: Can you back up cloud files in case of ransomware?
Absolutely. We set immutable, hourly snapshots to a separate cloud region or on-prem NAS, giving you instant roll-back capability.
Q5: Do you train staff on the new platform?
Yes—30-minute live workshops, PDF quick-start guides, and recorded screen-casts are included in every migration.
Tired of sync errors and scattered files? Book your Cloud Support session now and enjoy fast, secure, perfectly synced collaboration across every device.