Privacy Policy for Techie Fixers
1. Introduction
Techie Fixers (website URL: https://techiefixers.com) values your trust and privacy. We are a Wyoming, USA-based technology support company committed to providing secure and efficient services for individuals and businesses. Please review this Privacy Policy, which explains how we handle your personal data and ensure compliance with relevant data protection regulations.
2. Data Collected
Data Storage Location
We operate servers hosted in secure facilities within the United States. Our hosting partners follow industry-standard data protection and security practices to ensure your data is safeguarded.
Registration Data
If you register on our website, we collect your username, email address, and any other profile information you provide. You may view, edit, or delete your personal data at any time (except your username). Our administrators can also access and manage this data for support and operational needs.
Service Request & Purchase Data
When you request technical support or purchase a service/product, we store order details, service history, device or software details, and contact information necessary to fulfill your request.
Support Data
When submitting a support request, your information is sent to our internal helpdesk system. We store only the information you explicitly provide. This allows us to troubleshoot and respond effectively to your issue.
Comments & Reviews
When you leave a comment or review on our website, we collect the data you enter, your IP address, and browser agent details to protect against spam and abuse.
Contact Form
Data submitted via our contact forms is sent to our business email hosted with a secure provider. This information is used solely to respond to inquiries and is never shared or used for unsolicited marketing.
Third-party Cookies
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Cookies from embedded services like Google Analytics or YouTube
You can disable cookies in your browser settings, though some site functionality may be affected.
5. Access to Your Data
Only authorized Techie Fixers administrators and support staff have access to your personal data, as needed to provide service and support.
6. Third-party Access to Your Data
We do not share your data with any third parties except those essential to our services, such as:
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Google (for analytics)
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Payment processors (for transaction processing)
7. Data Retention
Support requests, purchase records, and communication data are retained as long as necessary to provide service and comply with legal obligations. You may request deletion of your data at any time by contacting us.
8. Security Measures
Our website uses SSL/HTTPS encryption. In the event of a data breach, we will promptly notify affected users and take immediate action to secure the system.
9. Your Rights
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You may request access to your stored data
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You may request correction or deletion of your personal information
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You may withdraw consent or object to processing of your data
Please email us at help@techiefixers.com for any privacy-related requests.
10. External Links
Techie Fixers is not responsible for the privacy practices of third-party websites linked from our site. We recommend reviewing their policies before sharing your data.
11. Legal Disclosures
We may disclose your data if required to comply with legal obligations, enforce our terms, or protect our rights. Any such action will follow due legal process.
12. Updates to This Policy
We reserve the right to modify this Privacy Policy. Any changes will be reflected on this page with an updated revision date.
Last updated: May 31, 2025